Frequently Asked Questions

VoxAI is an AI-powered 3D voxel art generator. You can create stunning voxel models from text descriptions or images in seconds. Perfect for game developers, artists, and hobbyists.

No! VoxAI handles all the complexity. Just describe what you want or upload an image, and AI generates the 3D voxel model for you.

VoxAI supports Unity, Unreal, Blender, MagicaVoxel, Blockbench, and more via .vox, .json, .glb (direct download), plus converted FBX and OBJ (ZIP) from View Voxel. See the Export Formats guide for details.

New users get free starter credits to try VoxAI. Create an account to see your current credit balance and start creating!

Text-to-image and image-to-voxel art batches cost credits based on the image model you select (see the Text-to-Voxel doc for the table). Image-to-3D and re-voxelize use the fixed costs in Account setup. Minecraft model rigging is 30 credits per run by default, or 100 credits when Better Rigging is turned on in the app. Downloads are free.

Pro ($14/mo, 800 credits/mo), Premium ($49/mo, 3,000 credits/mo), and Studio ($199/mo, 13,000 credits/mo). Higher plans offer better value per credit and extras like a dedicated account manager. Unused subscription credits roll over month to month.

Unused subscription (purple) credits roll over and stack month to month. Yellow credits (Free & Top-up) from Discord, promos, and purchases never expire.

You can buy Yellow credits without changing your subscription: 45 credits per $1 USD, with a $10 USD minimum per purchase. Amounts like $10, $20, and $30 are available as quick options on the Pricing page in the app.

Use single subjects (not multiple objects), images that show depth, and voxel/pixel art style references. Our model is already fine-tuned for voxel art—no need to add special keywords to prompts!

VoxAI HiRez: Best for detailed characters and complex subjects. VoxAI Stable: Fast and consistent for simple objects. Hunyuan3D: Different style, more organic look.

AI results can vary. Try generating multiple variations, using different prompts, or adjusting the source image. You can also re-voxelize at different angles.

0.022 for maximum detail (renders, 3D printing), 0.035-0.036 for Minecraft, 0.04-0.05 for mobile games. See our Cube Size Guide for details.

Agent is a chat workspace at /agent where you build MagicaVoxel .vox models from text, a reference PNG, or both. You can edit and polish models in conversation, then save to your library and download via View Voxel. Available to all signed-in users.

Chat actions (build, edit, polish, Q&A) use variable credits—typically at least 1 per action—based on the model and thinking effort you choose. Saving as a new library asset costs 2 credits. Overwriting an existing asset id (when you opened Agent from that image) is free. Downloads in View Voxel are free.

In Agent settings, Minecraft (default) builds chunky boxes with cuts and details—great for blocky game assets. Voxel traces finer cells from your reference photo with per-cell color—better when you want the output to closely match a picture.

Click Save to download in Agent, choose Save as new (2 credits) or Save with current asset id when eligible, then open View Voxel from the toast or chat link to export .vox, .glb, and other formats.

Yes. Keep chatting in Agent to edit or replace the model, or reopen it from My Images or View Voxel via Edit in Agent.

Agent is best for fast iteration, named parts, and MagicaVoxel-native output via chat. Image-to-3D with VoxAI V3 is better for complex or high-detail subjects, mesh exports, and the rigging pipeline. See the Agent and Image-to-3D docs for a full comparison.

Native: .vox, .json (Blockbench/Minecraft), .glb (games and web). Converted downloads: FBX (Unreal/Maya/FBX pipelines) and OBJ as a ZIP with textures. GLB is recommended for most real-time use; FBX/OBJ require a short server conversion—keep the tab open until the download starts.

Yes! Once you've generated a model, downloading in any format—including FBX and OBJ conversions—is completely free and unlimited.

Yes! Subscribers own full commercial rights to models they create. Free users' models are public and may be featured in the gallery.

Download as .json, then import in Blockbench via File → Import → Add External Model. We recommend re-voxelizing at 0.035-0.036 cube size first.

Re-voxelization lets you adjust the detail level (cube size) and angle of your model. It only costs 1 credit and is great for optimizing models for different platforms.

Yes! Always download your original model first. Re-voxelization alters the model permanently, so keep your high-detail version saved.

When re-voxelizing swords or bladed weapons, rotate them 45° in Edit Mode before re-voxelizing. This creates the sharp, Minecraft-style blade look.

Subscriber models are private by default. Free models may be public and featured in the VoxAI Gallery.

Generated images are stored in 'Create Voxel' and 3D models are saved in 'View Voxel'. You can access, download, or re-voxelize any previous creation.

You can cancel anytime from your account settings. You'll keep access until the end of your billing period.

Generations typically take 30-60 seconds. If it's been longer, try refreshing the page. If issues persist, report it in our Discord #bug-reports channel.

This can happen with complex scenes or multiple subjects. Try a simpler prompt, single subject, or different source image.

Check our Integration guides for platform-specific instructions. Most issues are resolved by using the correct format and cube size for your target platform.