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Frequently Asked Questions

Quick answers to common questions about VoxAI.

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Getting Started

What is VoxAI?โ–ผ

VoxAI is an AI-powered 3D voxel art generator. You can create stunning voxel models from text descriptions or images in seconds. Perfect for game developers, artists, and hobbyists.

Do I need any 3D modeling experience?โ–ผ

No! VoxAI handles all the complexity. Just describe what you want or upload an image, and AI generates the 3D voxel model for you.

What platforms can I export to?โ–ผ

VoxAI supports exports to Unity, Unreal Engine, Blender, MagicaVoxel, Blockbench (Minecraft), and more through formats like .glb, .obj, .vox, and .json.

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Credits & Pricing

How many credits do I get for free?โ–ผ

New users get free starter credits to try VoxAI. Create an account to see your current credit balance and start creating!

How much does each action cost?โ–ผ

Text-to-Image: 20 credits | Image-to-Voxel Art: 20 credits | Image-to-3D: 25 credits | Re-voxelize: 1 credit | Rigging: 1 credit | Downloads: Free!

What's the difference between plans?โ–ผ

Starter (250 credits/mo), Pro (1,000 credits/mo), and Premium (5,000 credits/mo). Higher plans offer better value per credit and additional benefits like private models and monthly model requests from the team.

Do unused credits roll over?โ–ผ

Credits reset each billing cycle. We recommend using your credits throughout the month rather than saving them.

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Generation & Quality

How can I get better results?โ–ผ

Use single subjects (not multiple objects), images that show depth, and voxel/pixel art style references. Our model is already fine-tuned for voxel artโ€”no need to add special keywords to prompts!

What's the difference between AI models?โ–ผ

VoxAI HiRez: Best for detailed characters and complex subjects. VoxAI Stable: Fast and consistent for simple objects. Hunyuan3D: Different style, more organic look.

Why does my model look different than expected?โ–ผ

AI results can vary. Try generating multiple variations, using different prompts, or adjusting the source image. You can also re-voxelize at different angles.

What cube size should I use?โ–ผ

0.022 for maximum detail (renders, 3D printing), 0.035-0.036 for Minecraft, 0.04-0.05 for mobile games. See our Cube Size Guide for details.

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Export & Formats

What formats are available?โ–ผ

.glb (recommended for most uses), .obj (for Blender/3D software), .vox (for MagicaVoxel), .json (for Blockbench/Minecraft).

Are downloads free?โ–ผ

Yes! Once you've generated a model, downloading in any format is completely free and unlimited.

Can I use VoxAI models commercially?โ–ผ

Yes! Subscribers own full commercial rights to models they create. Free users' models are public and may be featured in the gallery.

How do I import into Minecraft/Blockbench?โ–ผ

Download as .json, then import in Blockbench via File โ†’ Import โ†’ Add External Model. We recommend re-voxelizing at 0.035-0.036 cube size first.

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Re-voxelization

What is re-voxelization?โ–ผ

Re-voxelization lets you adjust the detail level (cube size) and angle of your model. It only costs 1 credit and is great for optimizing models for different platforms.

Should I download before re-voxelizing?โ–ผ

Yes! Always download your original model first. Re-voxelization alters the model permanently, so keep your high-detail version saved.

What's the 45ยฐ trick for swords?โ–ผ

When re-voxelizing swords or bladed weapons, rotate them 45ยฐ in Edit Mode before re-voxelizing. This creates the sharp, Minecraft-style blade look.

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Account & Privacy

Are my models private?โ–ผ

Subscriber models are private by default. Free models may be public and featured in the VoxAI Gallery.

Where are my models stored?โ–ผ

Generated images are stored in 'Create Voxel' and 3D models are saved in 'View Voxel'. You can access, download, or re-voxelize any previous creation.

How do I cancel my subscription?โ–ผ

You can cancel anytime from your account settings. You'll keep access until the end of your billing period.

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Troubleshooting

My generation is stuck/failedโ–ผ

Generations typically take 30-60 seconds. If it's been longer, try refreshing the page. If issues persist, report it in our Discord #bug-reports channel.

The model looks corrupted or brokenโ–ผ

This can happen with complex scenes or multiple subjects. Try a simpler prompt, single subject, or different source image.

I can't import my model into [software]โ–ผ

Check our Integration guides for platform-specific instructions. Most issues are resolved by using the correct format and cube size for your target platform.

Still Have Questions?

Can't find what you're looking for? Our team is here to help!